Shipping & Delivery | Ginflatables

Effective date: November 10, 2026

We ship commercial inflatables from our factory in Guangzhou, China to customers worldwide. The exact delivery terms for your order are confirmed on your Proforma Invoice (PI).

1. Production Time

Production time depends on the products, quantity and whether the design is customised. It is stated on your PI and starts after we receive your deposit and your final confirmation of the design. Before shipment we send you photos or videos of the finished products for checking.

2. Shipping Methods

Sea freight: the most economical choice for most orders, by full container (FCL) or shared container (LCL).
Air freight: faster, suitable for urgent or smaller orders.
Express courier (such as DHL, FedEx or UPS): for small items, samples and spare parts.

We will recommend a method and quote the freight cost when you ask for a quotation. If you have your own freight forwarder in China, we can deliver the goods to your forwarder in Guangzhou.

3. Trade Terms

We work with standard Incoterms such as EXW, FOB, CIF and DDP. The agreed term decides who pays for freight and insurance and when the risk of loss passes to the buyer.

4. Customs, Duties and Taxes

Unless the order is on DDP terms, import duties, taxes, customs clearance fees and destination port charges are paid by the buyer. We provide the standard export documents (commercial invoice, packing list and bill of lading or air waybill). Certificates such as EN 14960 test reports can be provided where available for the product.

5. Packaging

Inflatables are folded and packed in heavy-duty PVC or woven bags. Blowers and accessories are packed separately. Each package is labelled to match the packing list.

6. Receiving Your Goods

Please check the number of packages and their condition when the goods arrive. If anything is missing or damaged, note it on the delivery receipt, take photos and tell us in writing within 7 days so that we can help with a claim against the carrier or insurer.

7. Warehouse Stock

Some products may be offered from overseas warehouse stock. Delivery time and freight for those items are confirmed separately when you order.

8. Delays

Shipping times given by carriers are estimates. We are not responsible for delays caused by carriers, customs inspections, port congestion, weather or other events beyond our control, but we will keep you informed and help where we can.